Resources

The CORES Resource Library is a free online compendium of tools created to provide resources, sample documents and downloadable templates to potential CORES applicants and to the broader industry with the goal of increasing efficiencies in the development of tools to improve practices in the field of resident services. The Resource Library builds on the development of the Community of Practice and Framework for the System of Resident Services Coordination - developed by Stewards of Affordable Housing for the Future (SAHF) - to promote a thoughtful systems-approach to designing and implementing resident services coordination at an organization's corporate and property levels.

The resources below are alphabetized by resource topic. Click on any of the resources below to access the link, tool, or downloadable template. You will be able to filter your search below as needed.

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Title Topic Type Published Source
A Culture of Caring: A Compendium of Self-Care Tools and Workforce Support Principles for Front-Line Staff in Service-Enriched Housing Capacity-Building Tools Toolkit SAHF
ACF Early Childhood Self-Assessment Tool for Family Supportive Housing Capacity-Building Tools Toolkit Administration for Children and Families
Building Financial Capability: A Planning Guide for Integrated Services Capacity-Building Tools Research/Report, Toolkit Prosperity Now; HHS - Office of Community Services
Creating Opportunities for Families through Resident Services: A Practitioner's Manual (Volume I) Capacity-Building Tools Template/Example, Toolkit NeighborWorks America; Enterprise Community Partners
Creating Opportunities for Families through Resident Services: A Practitioner's Manual (Volume II) Capacity-Building Tools Template/Example, Toolkit NeighborWorks America; Enterprise Community Partners
Framework and Guidelines for the System of Resident Services Coordination Capacity-Building Tools, CORES Guidance Toolkit SAHF
Place Matters: A Two-Generation Approach to Housing Capacity-Building Tools, Case Studies and Research Research/Report Urban Institute; Aspen Institute
Practice Framework for Delivering Services to Families in Supportive Housing Capacity-Building Tools Toolkit CSH
White Paper on Resident Services Coordination Capacity-Building Tools Toolkit National Church Residences
Economic Mobility in Multifamily Housing: Initial Outcomes from Family Self Sufficiency Programs Case Studies and Research Research/Report POAH
Home For Life White Paper (Adena Health System & National Church Residences) Case Studies and Research Research/Report National Church Residences
Place Matters: A Two-Generation Approach to Housing Capacity-Building Tools, Case Studies and Research Research/Report Urban Institute; Aspen Institute
SAHF Mental and Behavioral Health Case Studies Case Studies and Research Research/Report SAHF
Social Impact Measurement of CommonBond's Eviction Prevention Activities Case Studies and Research, Impact & Outcomes Resources Research/Report CommonBond Communities
American Community Survey (ACS) Data Community Info/Data Sources Data Source US Census Bureau
Aunt Bertha Community Info/Data Sources Data Source Aunt Bertha
Enterprise's Opportunity360 Toolkit Community Info/Data Sources Data Source, Toolkit Enterprise Community Partners
Low Income Displacement &Concentration Mapping Tool (2000-2016) Community Info/Data Sources Data Source Institute of Metropolitan Opportunity
National Council on Aging Partners & Programs Community Info/Data Sources Data Source, Research/Report National Council on Aging
Opportunity Atlas Community Info/Data Sources Data Source Opportunity Atlas
Oral Health America's Wisdom Tooth Project Community Info/Data Sources Data Source Oral Health America
Sources for Data on Social Determinants of Health Community Info/Data Sources Data Source CDC
Sample Community Scan (Property-Level) Community Scans/Tools Template/Example NHP - Operation Pathways
Sample Community Scan (Property-Level) Community Scans/Tools Template/Example CommonBond
WEBINAR: CORES Training - Overview of Four Key Documents CORES Guidance, Training Resources, Community Scans/Tools, Property Service Plans/Tools, Resident Indicators & Analysis Reports, Resident Opportunities & Needs Assessments/Tools Training SAHF
Sample After School Program Registration Form Consent Forms/Tools Template/Example MidPen Housing
Sample Informed Consent Form (Multiple Properties/Portfolio-Wide) Consent Forms/Tools Template/Example CommonBond
Sample Informed Consent Procedure/Guidelines (Multiple Properties/Portfolio-Wide) Consent Forms/Tools Template/Example CommonBond
CORES Glossary CORES Guidance Training SAHF
CORES Portal Guidance CORES Guidance Training SAHF
Framework and Guidelines for the System of Resident Services Coordination Capacity-Building Tools, CORES Guidance Toolkit SAHF
WEBINAR: CORES Training - Overview of Four Key Documents CORES Guidance, Training Resources, Community Scans/Tools, Property Service Plans/Tools, Resident Indicators & Analysis Reports, Resident Opportunities & Needs Assessments/Tools Training SAHF
Webinar: Introduction to CORES Certification CORES Guidance Training SAHF
Data Sharing PowerPoint Data Sharing Training MidPen Housing
Sample Data Sharing Agreement Template (Education and Housing) Data Sharing Template/Example CLPHA - Housing Is
Sample Data Sharing Agreement Template for Intermediary Organizations (Education and Housing) Data Sharing Template/Example CLPHA - Housing Is
Healthy Housing Outcomes Survey Impact & Outcomes Resources, Resident Surveys Template/Example Enterprise Community Partners; Success Measures
SAHF's Outcomes Initiative One-Pager Impact & Outcomes Resources Template/Example SAHF
Sample Impact Report (Multiple Properties/Portfolio-Wide) Impact & Outcomes Resources Template/Example The Community Builders
Sample Impact Report (Multiple Properties/Portfolio-Wide) Impact & Outcomes Resources Research/Report, Template/Example POAH
Social Impact Measurement of CommonBond's Eviction Prevention Activities Case Studies and Research, Impact & Outcomes Resources Research/Report CommonBond Communities
Success Measures Impact & Outcomes Resources Template/Example, Toolkit, Training Success Measures - NeighborWorks America
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example POAH
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example CommonBond
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example Community Housing Partners
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example Mercy Housing
Sample Logic Model (Stability and Independence) Logic Models/Theories of Change Template/Example CommonBond
Sample Logic Model (Youth Program) Logic Models/Theories of Change Template/Example CommonBond
Sample MOU (Property-Level) MOUs Template/Example POAH
Sample MOU (Property-Level) MOUs Template/Example NHP - Operation Pathways
Sample MOU Program & Services Agreement (Property-Level) MOUs Template/Example CommonBond
Sample MOU with 3rd Party Service Provider (Property-Level) MOUs Template/Example Mercy Housing
Data Privacy for Resident Data Policy Privacy Protocols/Privacy Guidelines Template/Example CommonBond
Data Sharing Toolkit for Communities: Protecting Student Privacy Privacy Protocols/Privacy Guidelines Toolkit Department of Education
Privacy Decision-Making Diagram Privacy Protocols/Privacy Guidelines Toolkit SAHF; Latham and Watkins, LLP
Privacy Impact Assessments (HIPAA) Privacy Protocols/Privacy Guidelines Training SAHF; Latham and Watkins, LLP
Records Management Policy Privacy Protocols/Privacy Guidelines Template/Example Virginia Supportive Housing
Resident Data Privacy Practices at Service Provider Sites Privacy Protocols/Privacy Guidelines Template/Example CommonBond
Resident Data Privacy Webinar Privacy Protocols/Privacy Guidelines Training SAHF; Latham and Watkins, LLP
Sample Confidentiality Protocol for Resident Data (Multiple Properties/Portfolio-Wide) Privacy Protocols/Privacy Guidelines Template/Example Mercy Housing
Property Risk Scoring Template Property Service Plans/Tools, Resident Opportunities & Needs Assessments/Tools Template/Example POAH
Property Services Plan Template Property Service Plans/Tools Template/Example The Community Builders
Sample Annual Property Services Plan Property Service Plans/Tools Template/Example CommonBond
Sample Property Services Plan Property Service Plans/Tools Template/Example POAH
Sample Property Services Plan Property Service Plans/Tools Template/Example NHP - Operation Pathways
Sample Property Services Plan Property Service Plans/Tools Template/Example Virginia Supportive Housing
WEBINAR: CORES Training - Overview of Four Key Documents CORES Guidance, Training Resources, Community Scans/Tools, Property Service Plans/Tools, Resident Indicators & Analysis Reports, Resident Opportunities & Needs Assessments/Tools Training SAHF
Sample Resident Engagement Tool (Multiple Properties/Portfolio-Wide) Resident Engagement Tools Template/Example, Toolkit Mercy Housing
Sample Resident Indicators & Analysis Report (Property-Level) Resident Indicators & Analysis Reports Template/Example POAH
Sample Resident Indicators & Analysis Report (Property-Level) Resident Indicators & Analysis Reports Template/Example The Community Builders
WEBINAR: CORES Training - Overview of Four Key Documents CORES Guidance, Training Resources, Community Scans/Tools, Property Service Plans/Tools, Resident Indicators & Analysis Reports, Resident Opportunities & Needs Assessments/Tools Training SAHF
Community Life Index for Existing Properties (Property-Level) Resident Opportunities & Needs Assessments/Tools Template/Example, Toolkit The Community Builders
Community Life Index for New Development Projects (Property-Level) Resident Opportunities & Needs Assessments/Tools Template/Example, Toolkit The Community Builders
Property Risk Scoring Template Property Service Plans/Tools, Resident Opportunities & Needs Assessments/Tools Template/Example POAH
Sample Resident Opportunities & Needs Assessment (Property-Level) Resident Opportunities & Needs Assessments/Tools Template/Example CommonBond
Sample Resident Opportunities & Needs Assessment (Property-Level) Resident Opportunities & Needs Assessments/Tools Template/Example Virginia Supportive Housing
Sample Resident Opportunity and Needs Assessment (Property-Level) Resident Opportunities & Needs Assessments/Tools Template/Example NHP - Operation Pathways
Sample Resident Opportunity and Needs Assessment (Property-Level) Resident Opportunities & Needs Assessments/Tools Template/Example POAH
WEBINAR: CORES Training - Overview of Four Key Documents CORES Guidance, Training Resources, Community Scans/Tools, Property Service Plans/Tools, Resident Indicators & Analysis Reports, Resident Opportunities & Needs Assessments/Tools Training SAHF
Healthy Housing Outcomes Survey Impact & Outcomes Resources, Resident Surveys Template/Example Enterprise Community Partners; Success Measures
Sample Resident Satisfaction Survey (Chinese) Resident Surveys Template/Example National Church Residences
Sample Resident Satisfaction Survey (English) Resident Surveys Template/Example National Church Residences
Sample Resident Satisfaction Survey (Korean) Resident Surveys Template/Example National Church Residences
Sample Resident Satisfaction Survey (Russian) Resident Surveys Template/Example National Church Residences
Sample Resident Satisfaction Survey (Spanish) Resident Surveys Template/Example National Church Residences
Sample Resident Survey Resident Surveys Template/Example The Community Builders
Sample Resident Survey Resident Surveys Template/Example Mercy Housing
Sample Resident Survey (Adult Version) Resident Surveys Template/Example POAH
Sample Resident Survey (Family Property) Resident Surveys Template/Example The Community Builders
Sample Resident Survey (Senior Property) Resident Surveys Template/Example The Community Builders
Sample Resident Survey (Youth Version) Resident Surveys Template/Example POAH
Sample Resident Services Coordinator Job Description Sample Job Descriptions Template/Example CommonBond
Sample Resident Services Coordinator Job Description Sample Job Descriptions Template/Example Mercy Housing
Sample Resident Services Coordinator Job Description Sample Job Descriptions Template/Example POAH
Supportive Services Specialist Sample Job Description Sample Job Descriptions Template/Example Virginia Supportive Housing
Alzheimer's Association Training and Education Center Training Resources Training Alzheimer's Association
American Association of Service Coordinators Training Resources Template/Example, Training AASC
American Society on Aging Webinars Training Resources Training American Association on Aging
Corporation for Supportive Housing (CSH) Training Center Training Resources Training Corporation for Supportive Housing
Massachusetts Association for Community Action (MASSCAP) Trainings Training Resources Training MASSCAP
NeighborWorks Training Institute Training Resources Training NeighborWorks America
New England Resident Services Coordinators Inc. (NERSC) Training Resources Training NERSC
WEBINAR: CORES Training - Overview of Four Key Documents CORES Guidance, Training Resources, Community Scans/Tools, Property Service Plans/Tools, Resident Indicators & Analysis Reports, Resident Opportunities & Needs Assessments/Tools Training SAHF