Resources

The CORES Resource Library is a free online compendium of tools created to provide resources, sample documents and downloadable templates to potential CORES applicants and to the broader industry with the goal of increasing efficiencies in the development of tools to improve practices in the field of resident services. The Resource Library builds on the development of the Community of Practice and Framework for the System of Resident Services Coordination - developed by Stewards of Affordable Housing for the Future (SAHF) - to promote a thoughtful systems-approach to designing and implementing resident services coordination at an organization's corporate and property levels.

Many of the tools and resources that once were hosted on the National Resident Services Collaborative (NRSC) website are now hosted here, to ensure they remain available to the field.

The resources below are alphabetized by resource topic. Click on any of the resources below to access the link, tool, or downloadable template. You will be able to filter your search below as needed.

Please also visit our COVID-19 Resource Page which pulls together a number of resources and templates for practitioners responding to the COVID-19 pandemic.

Filter by:
Title Topic Type Published Source
988 Suicide and Crisis Lifeline Capacity-Building Tools Toolkit SAMHSA
A Culture of Caring: A Compendium of Self-Care Tools and Workforce Support Principles for Front-Line Staff in Service-Enriched Housing Capacity-Building Tools, COVID-19 Resource, Trauma-Informed / Person-Centered Approaches Toolkit SAHF
A Toolkit for Centering Racial Equity Throughout Data Integration Capacity-Building Tools, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Racial Equity, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Actionable Intelligence for Social Policy (AISP)
AASC Quality Assurance Registry Capacity-Building Tools, Training Resources Template/Example, Toolkit American Association of Service Coordinators (AASC)
ACF Early Childhood Self-Assessment Tool for Family Shelters Capacity-Building Tools, Trauma-Informed / Person-Centered Approaches Toolkit Administration for Children & Families, Office of Early Childhood Development
Bridging the Digital Divide in Affordable Housing Communities: A Practitioner's Resource for Multifamily Operators Capacity-Building Tools, Case Studies and Research, Virtual/Digital Engagement Tools Research/Report SAHF
Broadband in Affordable Housing: A Guide for Providers Capacity-Building Tools, Case Studies and Research, Virtual/Digital Engagement Tools Research/Report LeadingAge
Building Financial Capability: A Planning Guide for Integrated Services Capacity-Building Tools Research/Report, Toolkit Prosperity Now; HHS - Office of Community Services
Community Tool Box Capacity-Building Tools, Case Studies and Research, Community Info/Data Sources, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Template/Example, Toolkit, Training Center for Community Health and Development at the University of Kansas
Community-Engaged Methods Toolkit Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Urban Institute
Connected Community: A Trauma Informed Community Engagement Toolkit Capacity-Building Tools, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training New Kensington CDC; Trauma Informed Community
CORES Webinar: Survey Methods to Incorporate Resident Feedback in Program Design & Evaluate Impact Capacity-Building Tools, CORES Guidance, Data Sharing, Resident Surveys, Training Resources Training CORES
Creating Opportunities for Families through Resident Services: A Practitioner's Manual (Volume I) Capacity-Building Tools Template/Example, Toolkit NeighborWorks America; Enterprise Community Partners
Creating Opportunities for Families through Resident Services: A Practitioner's Manual (Volume II) Capacity-Building Tools Template/Example, Toolkit NeighborWorks America; Enterprise Community Partners
Creating the Culture For Community Engagement Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit Tamarack Institute
Creating Trauma-Informed Spaces - Facility Review Checklist Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
CSH Dimensions of Quality - Supportive Housing Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Template/Example, Toolkit, Training Corporation for Supportive Housing (CSH)
Decatur Housing Authority System of Resident Services Coordination Capacity-Building Tools, Trauma-Informed / Person-Centered Approaches Template/Example Decatur Housing Authority
EMPath Bridge to Self Sufficiency Capacity-Building Tools, Logic Models/Theories of Change Template/Example, Toolkit, Training EMPath Economic Mobility Pathways
Eviction Prevention Programming: Best Practices Review Capacity-Building Tools Research/Report, Template/Example NeighborWorks America
Eviction Prevention: Tips for Effective Resident Engagement Capacity-Building Tools, COVID-19 Resource, Resident Engagement Tools Toolkit NeighborWorks America
Family Centered Coaching Toolkit Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Prosperity Agenda
Framework and Guidelines for the System of Resident Services Coordination Capacity-Building Tools, CORES Guidance, Trauma-Informed / Person-Centered Approaches Toolkit SAHF
Guide to Data Chats: Convening Community Conversations about Data Capacity-Building Tools, Case Studies and Research, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Resident Engagement Tools Research/Report, Template/Example, Toolkit Urban Institute; National Neighborhood Indicators Partnership (NNIP); Data You Can Use
Health Partnership Readiness Guide Capacity-Building Tools, MOUs & Partnership Development Research/Report, Toolkit NeighborWorks America
Housing Justice Library Capacity-Building Tools, Case Studies and Research Research/Report, Toolkit Urban Institute
HUD Guidance on Virtual Resident Services Coordination Capacity-Building Tools, COVID-19 Resource, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches, Virtual/Digital Engagement Tools HUD Guidance HUD
HUD's Service Coordinators in Multifamily Housing Program Resource Guide Capacity-Building Tools, Training Resources HUD Guidance, Toolkit, Training HUD Exchange
HUD's Standards for Success Capacity-Building Tools, Training Resources, Impact & Outcomes Resources HUD Guidance, Training HUD; Standards For Success
Implementing Outreach-Based Community Violence Intervention Programs Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Research/Report Local Initiatives Support Corporation (LISC); Dr. Shani Buggs, Mia Dawson & Asia Ivey
Index of Community Engagement Techniques Capacity-Building Tools, Resident Engagement Tools Toolkit Tamarack Institute
LISC Safety & Justice Resource Library Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Local Initiatives Support Corporation (LISC)
Measuring Mobility from Poverty Capacity-Building Tools, Impact & Outcomes Resources Toolkit Mobility Partnership
National Housing Trust (NHT) Third-Party Partner Checklist Capacity-Building Tools, MOUs & Partnership Development, Racial Equity Template/Example National Housing Trust (NHT)
NeighborWorks Health Partnership Stakeholders Map & Glossary Capacity-Building Tools, Community Info/Data Sources Toolkit NeighborWorks
PACEs Connection Capacity-Building Tools, Case Studies and Research, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit, Training PACEs Connection
People's Self-Help Housing Delineation of Duties (RS & PM) Capacity-Building Tools, Training Resources Template/Example, Training People's Self-Help Housing
People's Self-Help Housing Property Management & Resident Services Team Objectives Agreement Capacity-Building Tools, Training Resources Template/Example People's Self-Help Housing
Place Matters: A Two-Generation Approach to Housing Capacity-Building Tools, Case Studies and Research, Racial Equity, Trauma-Informed / Person-Centered Approaches Research/Report Urban Institute; Aspen Institute
Practice Framework for Delivering Services to Families in Supportive Housing Capacity-Building Tools, Trauma-Informed / Person-Centered Approaches Toolkit CSH
Quality Self-Assessment Tool for Expanded Learning Programs: A resource for public and affordable housing agencies Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit Partnership for Children and Youth - HousEd
Quality Standards for Expanded Learning in Public and Affordable Housing Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Partnership for Children and Youth - HousEd
Rent Reporting - Technical Assistance Center Capacity-Building Tools, Case Studies and Research Toolkit Credit Builder Alliance
REPAIR Framework for Community-Institution Solidarity in Racial Healing Capacity-Building Tools, Racial Equity, Trauma-Informed / Person-Centered Approaches Toolkit Build Healthy Places Network
Resident Centered Outcomes Measurement in Affordable Rental Housing (Toolkit and Webinar Recording) Capacity-Building Tools, Impact & Outcomes Resources, Logic Models/Theories of Change, Privacy Protocols/Privacy Guidelines, Resident Surveys Toolkit, Training Stewards of Affordable Housing for the Future (SAHF)
Resident Engagement Guidebook: Exploring Readiness & Options Capacity-Building Tools, Racial Equity Toolkit, Training Community Foundations Leading Change
Resident Services – Silos Revisited, and Busted Capacity-Building Tools, Case Studies and Research Training CHAM; NeighborWorks America
Resources for Community and Supportive Services (CSS) Capacity-Building Tools, Community Info/Data Sources HUD Guidance, Toolkit U.S. Department of Housing and Urban Development (HUD)
SAHF Overview of Commonly Used Resident Services Data Systems Capacity-Building Tools, Impact & Outcomes Resources Toolkit, Training SAHF
SAMHSA's Concept of Trauma and Guidance for a Trauma Informed Approach Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit SAMHSA
Service Coordinators in Multifamily Housing (SCMF) Program Online Learning Tool Capacity-Building Tools, Training Resources HUD Guidance, Training HUD Exchange
Social Connectedness and Engagement Technology Tool Capacity-Building Tools Research/Report, Toolkit Leading Age
The CIE Data Equity Framework Capacity-Building Tools, Data Sharing, Racial Equity, Training Resources, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit, Training Health Leads
The Pandemic Playbook Capacity-Building Tools, COVID-19 Resource, Virtual/Digital Engagement Tools Toolkit Leading Age
The Principles of Trustworthiness Capacity-Building Tools, Resident Engagement Tools Toolkit Association of American Medical Colleges (AAMC) Center for Health Justice
The Spectrum of Community Engagement to Ownership Guide Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Movement Strategy Center; Facilitating Power
Trauma-Informed Community Network Capacity-Building Tools, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network
Webinar: Data Systems Used to Support Resident Outcomes - Part 1 Capacity-Building Tools, CORES Guidance, Impact & Outcomes Resources, Training Resources Training CORES
Webinar: Data Systems Used to Support Resident Outcomes - Part 2 Capacity-Building Tools, Impact & Outcomes Resources Training CORES
Webinar: Developing & Utilizing Community Scans to Better Understand Your Neighborhood Capacity-Building Tools, CORES Guidance, Community Info/Data Sources, Community Scans/Tools Training CORES
White Paper on Resident Services Coordination Capacity-Building Tools, Trauma-Informed / Person-Centered Approaches Toolkit National Church Residences
WinnCompanies Housing Stability Program Capacity-Building Tools, COVID-19 Resource, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit WinnCompanies
A Guide to Racial and Ethnic Equity Systems Indicators Case Studies and Research, Impact & Outcomes Resources Research/Report, Toolkit StriveTogether
Bridging the Digital Divide in Affordable Housing Communities: A Practitioner's Resource for Multifamily Operators Capacity-Building Tools, Case Studies and Research, Virtual/Digital Engagement Tools Research/Report SAHF
Broadband in Affordable Housing: A Guide for Providers Capacity-Building Tools, Case Studies and Research, Virtual/Digital Engagement Tools Research/Report LeadingAge
Community Tool Box Capacity-Building Tools, Case Studies and Research, Community Info/Data Sources, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Template/Example, Toolkit, Training Center for Community Health and Development at the University of Kansas
Economic Mobility in Multifamily Housing: Initial Outcomes from Family Self Sufficiency Programs Case Studies and Research Research/Report POAH
Guide to Data Chats: Convening Community Conversations about Data Capacity-Building Tools, Case Studies and Research, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Resident Engagement Tools Research/Report, Template/Example, Toolkit Urban Institute; National Neighborhood Indicators Partnership (NNIP); Data You Can Use
Home For Life White Paper (Adena Health System & National Church Residences) Case Studies and Research Research/Report National Church Residences
Housing Justice Library Capacity-Building Tools, Case Studies and Research Research/Report, Toolkit Urban Institute
Inclusive & Accessible Virtual Engagement: Lessons from the Field Case Studies and Research, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches, Virtual/Digital Engagement Tools Research/Report, Toolkit, Training Greater Portland Council of Governments
JCHS Report -- Resident Services Coordinators Help Build Resilience During the COVID 19 Pandemic COVID-19 Resource, Case Studies and Research, Trauma-Informed / Person-Centered Approaches Research/Report Harvard Joint Center for Housing Studies
LISC Resource Library Case Studies and Research, Racial Equity, Training Resources Toolkit LISC
PACEs Connection Capacity-Building Tools, Case Studies and Research, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit, Training PACEs Connection
Place Matters: A Two-Generation Approach to Housing Capacity-Building Tools, Case Studies and Research, Racial Equity, Trauma-Informed / Person-Centered Approaches Research/Report Urban Institute; Aspen Institute
Rent Reporting - Technical Assistance Center Capacity-Building Tools, Case Studies and Research Toolkit Credit Builder Alliance
Resident Services Funding & Delivery Models Among Affordable Housing Nonprofits Case Studies and Research Research/Report Joint Center for Housing Studies of Harvard University
Resident Services – Silos Revisited, and Busted Capacity-Building Tools, Case Studies and Research Training CHAM; NeighborWorks America
SAHF Mental and Behavioral Health Case Studies Case Studies and Research, Trauma-Informed / Person-Centered Approaches Research/Report SAHF
Social Impact Measurement of CommonBond's Eviction Prevention Activities Case Studies and Research, Impact & Outcomes Resources Research/Report CommonBond Communities
Study: Impact of COVID19 on Residents Living in Federally Assisted Housing COVID-19 Resource, Case Studies and Research Research/Report American Association of Service Coordinators (AASC); John Hopkins University - Bloomberg School of Public Health
Study: Research Demonstrates Positive Impact of Family Resident Services On Property Financial Performance Case Studies and Research, Impact & Outcomes Resources Research/Report Enterprise Community Partners; Mercy Housing
Study: Research Shows the Cost Benefits of Resident Services on the Performance of Property Operations Case Studies and Research, Impact & Outcomes Resources Research/Report NeighborWorks America; Community Housing Partners
A Toolkit for Centering Racial Equity Throughout Data Integration Capacity-Building Tools, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Racial Equity, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Actionable Intelligence for Social Policy (AISP)
AARP's Livability Index Community Info/Data Sources Data Source AARP
American Community Survey (ACS) Data Community Info/Data Sources Data Source US Census Bureau
Authority Dental (previously Oral Health America) Wisdom Tooth Project Community Info/Data Sources Data Source Authority Dental
Build Healthy Places Network Measurement Tools Community Info/Data Sources, Data Sharing Data Source, Template/Example, Toolkit Building Healthy Places Network
Community Tool Box Capacity-Building Tools, Case Studies and Research, Community Info/Data Sources, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Template/Example, Toolkit, Training Center for Community Health and Development at the University of Kansas
EIG Distressed Communities Index Community Info/Data Sources Data Source Economic Innovation Group
Enterprise's Opportunity360 Toolkit (no longer available) Community Info/Data Sources Data Source, Toolkit Enterprise Community Partners
Find Help (formerly known as Aunt Bertha) Community Info/Data Sources Data Source Find Help
Guide to Data Chats: Convening Community Conversations about Data Capacity-Building Tools, Case Studies and Research, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Resident Engagement Tools Research/Report, Template/Example, Toolkit Urban Institute; National Neighborhood Indicators Partnership (NNIP); Data You Can Use
Low Income Displacement & Concentration Mapping Tool (2000-2016) Community Info/Data Sources Data Source Institute of Metropolitan Opportunity
Minority Health Social Vulnerability Index COVID-19 Resource, Community Info/Data Sources, Racial Equity Data Source HHS Office of Minority Health
National Council on Aging Partners & Programs Community Info/Data Sources Data Source, Research/Report National Council on Aging
NeighborWorks Health Partnership Stakeholders Map & Glossary Capacity-Building Tools, Community Info/Data Sources Toolkit NeighborWorks
Opportunity Atlas Community Info/Data Sources Data Source Opportunity Atlas
PLACES: Local Data for Better Health (Previously 500 Cities) Community Info/Data Sources Data Source Centers for Disease Control and Prevention
Resources for Community and Supportive Services (CSS) Capacity-Building Tools, Community Info/Data Sources HUD Guidance, Toolkit U.S. Department of Housing and Urban Development (HUD)
Sources for Data on Social Determinants of Health Community Info/Data Sources Data Source CDC
Webinar: Developing & Utilizing Community Scans to Better Understand Your Neighborhood Capacity-Building Tools, CORES Guidance, Community Info/Data Sources, Community Scans/Tools Training CORES
Guide to Partnership Management Community Scans/Tools, MOUs & Partnership Development Toolkit Enterprise Community Development
Sample Community Scan (Property-Level) Community Scans/Tools Template/Example People's Self-Help Housing
Sample Community Scan (Property-Level) Community Scans/Tools Template/Example NHP - Operation Pathways
Sample Community Scan (Property-Level) Community Scans/Tools Template/Example Gainesville Housing Authority
Sample Community Scan (Property-Level) Community Scans/Tools Template/Example Comunidad Partners
Sample Community Scan (Property-Level) Community Scans/Tools Template/Example CommonBond
Sample Community Scan (Property-Level) Community Scans/Tools Template/Example Gene B. Glick Company
Sample Community Scan (Property-Level) Community Scans/Tools Template/Example Orlando Neighborhood Improvement Corporation
WEBINAR: CORES Training - Overview of Four Key Documents CORES Guidance, Training Resources, Community Scans/Tools, Property Service Plans/Tools, Resident Indicators & Analysis Reports, Resident Opportunities & Priorities Assessments/Tools Training SAHF
Webinar: Developing & Utilizing Community Scans to Better Understand Your Neighborhood Capacity-Building Tools, CORES Guidance, Community Info/Data Sources, Community Scans/Tools Training CORES
Sample After School Program Registration Form Consent Forms/Tools Template/Example MidPen Housing
Sample Informed Consent Form (Multiple Properties/Portfolio-Wide) Consent Forms/Tools Template/Example CommonBond
Sample Informed Consent Procedure/Guidelines (Multiple Properties/Portfolio-Wide) Consent Forms/Tools Template/Example CommonBond
Sample Resident Privacy Protocols and Policy Consent Forms/Tools, Privacy Protocols/Privacy Guidelines Template/Example National Housing Trust (NHT)
Sample Resident Privacy Protocols and Policy Consent Forms/Tools, Privacy Protocols/Privacy Guidelines Template/Example Gene B. Glick Company
Sample Resident Services Privacy Protocols and Confidentiality Agreement Consent Forms/Tools, Privacy Protocols/Privacy Guidelines Template/Example Cornerstone Community Housing
Using a Trauma Lens to Create Forms Consent Forms/Tools, Resident Engagement Tools, Resident Surveys, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
CORES Glossary CORES Guidance Training SAHF
CORES Portal Guidance CORES Guidance Training SAHF
CORES Recertification Overview Webinar CORES Guidance Training CORES
CORES Webinar: Survey Methods to Incorporate Resident Feedback in Program Design & Evaluate Impact Capacity-Building Tools, CORES Guidance, Data Sharing, Resident Surveys, Training Resources Training CORES
Framework and Guidelines for the System of Resident Services Coordination Capacity-Building Tools, CORES Guidance, Trauma-Informed / Person-Centered Approaches Toolkit SAHF
Introductory Webinar: CORES 101 Overview of the Certification & Application CORES Guidance Training SAHF
WEBINAR: CORES Training - Overview of Four Key Documents CORES Guidance, Training Resources, Community Scans/Tools, Property Service Plans/Tools, Resident Indicators & Analysis Reports, Resident Opportunities & Priorities Assessments/Tools Training SAHF
Webinar: Data Systems Used to Support Resident Outcomes - Part 1 Capacity-Building Tools, CORES Guidance, Impact & Outcomes Resources, Training Resources Training CORES
Webinar: Developing & Utilizing Community Scans to Better Understand Your Neighborhood Capacity-Building Tools, CORES Guidance, Community Info/Data Sources, Community Scans/Tools Training CORES
Webinar: Introduction to CORES Certification & Fannie Mae's Healthy Housing Rewards Initiative CORES Guidance Training SAHF
Webinar: Leveraging CORES to Access Fannie Mae's Healthy Housing Rewards™ Enhanced Resident Services™ CORES Guidance Training
Webinar: Systematizing Property Services Planning: An Overview of CORES Threshold Documents CORES Guidance, Training Resources Training CORES
A Culture of Caring: A Compendium of Self-Care Tools and Workforce Support Principles for Front-Line Staff in Service-Enriched Housing Capacity-Building Tools, COVID-19 Resource, Trauma-Informed / Person-Centered Approaches Toolkit SAHF
Child Tax Credit (CTC) Resources COVID-19 Resource FAQ Childtaxcredit.gov
COVID-19 Resources COVID-19 Resource, Resident Surveys, Virtual/Digital Engagement Tools HUD Guidance, Template/Example, Toolkit CORES
COVID-19 Vaccine FAQ COVID-19 Resource FAQ
Eviction Prevention: Tips for Effective Resident Engagement Capacity-Building Tools, COVID-19 Resource, Resident Engagement Tools Toolkit NeighborWorks America
HUD Guidance on Virtual Resident Services Coordination Capacity-Building Tools, COVID-19 Resource, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches, Virtual/Digital Engagement Tools HUD Guidance HUD
JCHS Report -- Resident Services Coordinators Help Build Resilience During the COVID 19 Pandemic COVID-19 Resource, Case Studies and Research, Trauma-Informed / Person-Centered Approaches Research/Report Harvard Joint Center for Housing Studies
Minority Health Social Vulnerability Index COVID-19 Resource, Community Info/Data Sources, Racial Equity Data Source HHS Office of Minority Health
Study: Impact of COVID19 on Residents Living in Federally Assisted Housing COVID-19 Resource, Case Studies and Research Research/Report American Association of Service Coordinators (AASC); John Hopkins University - Bloomberg School of Public Health
Technology Access Survey COVID-19 Resource, Resident Surveys, Virtual/Digital Engagement Tools Template/Example Eden Housing
Technology Loan Check Out Forms COVID-19 Resource, Virtual/Digital Engagement Tools Template/Example Mercy Housing
The Pandemic Playbook Capacity-Building Tools, COVID-19 Resource, Virtual/Digital Engagement Tools Toolkit Leading Age
WinnCompanies Housing Stability Program Capacity-Building Tools, COVID-19 Resource, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit WinnCompanies
A Toolkit for Centering Racial Equity Throughout Data Integration Capacity-Building Tools, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Racial Equity, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Actionable Intelligence for Social Policy (AISP)
Build Healthy Places Network Measurement Tools Community Info/Data Sources, Data Sharing Data Source, Template/Example, Toolkit Building Healthy Places Network
Community Impact Strategies: Data Quality Policy & Procedures Guide Data Sharing, Privacy Protocols/Privacy Guidelines Toolkit CPDC
CORES Webinar: Survey Methods to Incorporate Resident Feedback in Program Design & Evaluate Impact Capacity-Building Tools, CORES Guidance, Data Sharing, Resident Surveys, Training Resources Training CORES
Data Sharing PowerPoint Data Sharing Training MidPen Housing
Guide to Data Chats: Convening Community Conversations about Data Capacity-Building Tools, Case Studies and Research, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Resident Engagement Tools Research/Report, Template/Example, Toolkit Urban Institute; National Neighborhood Indicators Partnership (NNIP); Data You Can Use
Sample Data Sharing Agreement Template (Education and Housing) Data Sharing Template/Example CLPHA - Housing Is
Sample Data Sharing Agreement Template for Intermediary Organizations (Education and Housing) Data Sharing Template/Example CLPHA - Housing Is
The CIE Data Equity Framework Capacity-Building Tools, Data Sharing, Racial Equity, Training Resources, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit, Training Health Leads
Webinar: Centering Racial Equity in Data Use Data Sharing, Impact & Outcomes Resources, Racial Equity, Trauma-Informed / Person-Centered Approaches Training Urban Institute
A Guide to Racial and Ethnic Equity Systems Indicators Case Studies and Research, Impact & Outcomes Resources Research/Report, Toolkit StriveTogether
A Toolkit for Centering Racial Equity Throughout Data Integration Capacity-Building Tools, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Racial Equity, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Actionable Intelligence for Social Policy (AISP)
Guide to Data Chats: Convening Community Conversations about Data Capacity-Building Tools, Case Studies and Research, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Resident Engagement Tools Research/Report, Template/Example, Toolkit Urban Institute; National Neighborhood Indicators Partnership (NNIP); Data You Can Use
Healthy Housing Outcomes Survey Impact & Outcomes Resources, Resident Surveys Template/Example Enterprise Community Partners; Success Measures
HUD's Standards for Success Capacity-Building Tools, Training Resources, Impact & Outcomes Resources HUD Guidance, Training HUD; Standards For Success
Measuring Mobility from Poverty Capacity-Building Tools, Impact & Outcomes Resources Toolkit Mobility Partnership
Resident Centered Outcomes Measurement in Affordable Rental Housing (Toolkit and Webinar Recording) Capacity-Building Tools, Impact & Outcomes Resources, Logic Models/Theories of Change, Privacy Protocols/Privacy Guidelines, Resident Surveys Toolkit, Training Stewards of Affordable Housing for the Future (SAHF)
SAHF Overview of Commonly Used Resident Services Data Systems Capacity-Building Tools, Impact & Outcomes Resources Toolkit, Training SAHF
SAHF's Outcomes Measures Impact & Outcomes Resources Template/Example SAHF
Sample Impact Report (Multiple Properties/Portfolio-Wide) Impact & Outcomes Resources Template/Example The Community Builders
Sample Impact Report (Multiple Properties/Portfolio-Wide) Impact & Outcomes Resources Research/Report, Template/Example POAH
Sample Impact Report (Multiple Properties/Portfolio-Wide) Impact & Outcomes Resources Template/Example Resident Services Corporation
Social Impact Measurement of CommonBond's Eviction Prevention Activities Case Studies and Research, Impact & Outcomes Resources Research/Report CommonBond Communities
Study: Research Demonstrates Positive Impact of Family Resident Services On Property Financial Performance Case Studies and Research, Impact & Outcomes Resources Research/Report Enterprise Community Partners; Mercy Housing
Study: Research Shows the Cost Benefits of Resident Services on the Performance of Property Operations Case Studies and Research, Impact & Outcomes Resources Research/Report NeighborWorks America; Community Housing Partners
Success Measures Impact & Outcomes Resources Template/Example, Toolkit, Training Success Measures - NeighborWorks America
Webinar: Centering Racial Equity in Data Use Data Sharing, Impact & Outcomes Resources, Racial Equity, Trauma-Informed / Person-Centered Approaches Training Urban Institute
Webinar: Data Systems Used to Support Resident Outcomes - Part 1 Capacity-Building Tools, CORES Guidance, Impact & Outcomes Resources, Training Resources Training CORES
Webinar: Data Systems Used to Support Resident Outcomes - Part 2 Capacity-Building Tools, Impact & Outcomes Resources Training CORES
EMPath Bridge to Self Sufficiency Capacity-Building Tools, Logic Models/Theories of Change Template/Example, Toolkit, Training EMPath Economic Mobility Pathways
National Housing Trust (NHT) Community Outreach and Impact Theory of Change Logic Models/Theories of Change, Racial Equity, Trauma-Informed / Person-Centered Approaches Template/Example National Housing Trust (NHT)
Resident Centered Outcomes Measurement in Affordable Rental Housing (Toolkit and Webinar Recording) Capacity-Building Tools, Impact & Outcomes Resources, Logic Models/Theories of Change, Privacy Protocols/Privacy Guidelines, Resident Surveys Toolkit, Training Stewards of Affordable Housing for the Future (SAHF)
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example AHC Inc.
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example Gainesville Housing Authority
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change, Trauma-Informed / Person-Centered Approaches Template/Example Preservation of Affordable Housing (POAH)
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example CommonBond
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example Arlington Partnership for Affordable Housing (APAH)
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example HDC MidAtlantic
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example Gene B. Glick Company
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example Community Housing Partners
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example Mercy Housing
Sample Logic Model (Stability and Independence) Logic Models/Theories of Change Template/Example CommonBond
Sample Logic Model (Youth Program) Logic Models/Theories of Change Template/Example CommonBond
Sample Outcomes Framework, Theory of Change, & Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example Orlando Neighborhood Improvement Corporation
Sample Service Coordination Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change Template/Example Resident Resources Network
Guide to Partnership Management Community Scans/Tools, MOUs & Partnership Development Toolkit Enterprise Community Development
Health Partnership Readiness Guide Capacity-Building Tools, MOUs & Partnership Development Research/Report, Toolkit NeighborWorks America
National Housing Trust (NHT) Third-Party Partner Checklist Capacity-Building Tools, MOUs & Partnership Development, Racial Equity Template/Example National Housing Trust (NHT)
Sample MOU (Property-Level) MOUs & Partnership Development Template/Example POAH
Sample MOU (Property-Level) MOUs & Partnership Development Template/Example NHP - Operation Pathways
Sample MOU Program & Services Agreement (Property-Level) MOUs & Partnership Development Template/Example CommonBond
Sample MOU with 3rd Party Service Provider (Property-Level) MOUs & Partnership Development Template/Example Mercy Housing
Webinar: Establishing & Maintaining Partnerships to Support Resident Outcomes MOUs & Partnership Development Training CORES
Community Impact Strategies: Data Quality Policy & Procedures Guide Data Sharing, Privacy Protocols/Privacy Guidelines Toolkit CPDC
Confidentiality Agreement for Resident Confidential Information (Employees) Privacy Protocols/Privacy Guidelines Template/Example AHC Inc.
Data Privacy for Resident Data Policy Privacy Protocols/Privacy Guidelines Template/Example CommonBond
Data Sharing Toolkit for Communities: Protecting Student Privacy Privacy Protocols/Privacy Guidelines Toolkit Department of Education
Privacy Decision-Making Diagram Privacy Protocols/Privacy Guidelines Toolkit SAHF; Latham and Watkins, LLP
Privacy Impact Assessments (HIPAA) Privacy Protocols/Privacy Guidelines Training SAHF; Latham and Watkins, LLP
Privacy Policy for Resident Data (AHC Inc.) Privacy Protocols/Privacy Guidelines Template/Example AHC Inc.
Records Management Policy Privacy Protocols/Privacy Guidelines Template/Example Virginia Supportive Housing
Resident Centered Outcomes Measurement in Affordable Rental Housing (Toolkit and Webinar Recording) Capacity-Building Tools, Impact & Outcomes Resources, Logic Models/Theories of Change, Privacy Protocols/Privacy Guidelines, Resident Surveys Toolkit, Training Stewards of Affordable Housing for the Future (SAHF)
Resident Data Privacy Practices at Service Provider Sites Privacy Protocols/Privacy Guidelines Template/Example CommonBond
Resident Data Privacy Webinar Privacy Protocols/Privacy Guidelines Training SAHF; Latham and Watkins, LLP
Sample Confidentiality Protocol for Resident Data (Multiple Properties/Portfolio-Wide) Privacy Protocols/Privacy Guidelines Template/Example Mercy Housing
Sample Resident Privacy Protocols and Policy Consent Forms/Tools, Privacy Protocols/Privacy Guidelines Template/Example National Housing Trust (NHT)
Sample Resident Privacy Protocols and Policy Consent Forms/Tools, Privacy Protocols/Privacy Guidelines Template/Example Gene B. Glick Company
Sample Resident Services Privacy Protocols and Confidentiality Agreement Consent Forms/Tools, Privacy Protocols/Privacy Guidelines Template/Example Cornerstone Community Housing
Property Risk Scoring Template Property Service Plans/Tools, Resident Opportunities & Priorities Assessments/Tools Template/Example POAH
Property Services Plan Template Property Service Plans/Tools Template/Example The Community Builders
Sample Annual Property Services Plan Property Service Plans/Tools Template/Example CommonBond
Sample Property Services Plan Property Service Plans/Tools Template/Example POAH
Sample Property Services Plan Property Service Plans/Tools Template/Example NHP - Operation Pathways
Sample Property Services Plan Property Service Plans/Tools Template/Example Gainesville Housing Authority
Sample Property Services Plan Property Service Plans/Tools Template/Example Resident Services Corporation
Sample Property Services Plan Property Service Plans/Tools Template/Example HDC MidAtlantic
Sample Property Services Plan Property Service Plans/Tools Template/Example Virginia Supportive Housing
Sample Property Services Plan Property Service Plans/Tools Template/Example Homes for America
WEBINAR: CORES Training - Overview of Four Key Documents CORES Guidance, Training Resources, Community Scans/Tools, Property Service Plans/Tools, Resident Indicators & Analysis Reports, Resident Opportunities & Priorities Assessments/Tools Training SAHF
A Toolkit for Centering Racial Equity Throughout Data Integration Capacity-Building Tools, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Racial Equity, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Actionable Intelligence for Social Policy (AISP)
LISC Resource Library Case Studies and Research, Racial Equity, Training Resources Toolkit LISC
Minority Health Social Vulnerability Index COVID-19 Resource, Community Info/Data Sources, Racial Equity Data Source HHS Office of Minority Health
National Housing Trust (NHT) Community Outreach and Impact Theory of Change Logic Models/Theories of Change, Racial Equity, Trauma-Informed / Person-Centered Approaches Template/Example National Housing Trust (NHT)
National Housing Trust (NHT) Third-Party Partner Checklist Capacity-Building Tools, MOUs & Partnership Development, Racial Equity Template/Example National Housing Trust (NHT)
National Low Income Housing Coalition (NLIHC) IDEAS Webpage Racial Equity, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training National Low Income Housing Coalition (NLIHC)
Place Matters: A Two-Generation Approach to Housing Capacity-Building Tools, Case Studies and Research, Racial Equity, Trauma-Informed / Person-Centered Approaches Research/Report Urban Institute; Aspen Institute
REPAIR Framework for Community-Institution Solidarity in Racial Healing Capacity-Building Tools, Racial Equity, Trauma-Informed / Person-Centered Approaches Toolkit Build Healthy Places Network
Resident Engagement Guidebook: Exploring Readiness & Options Capacity-Building Tools, Racial Equity Toolkit, Training Community Foundations Leading Change
The CIE Data Equity Framework Capacity-Building Tools, Data Sharing, Racial Equity, Training Resources, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit, Training Health Leads
Webinar: Centering Racial Equity in Data Use Data Sharing, Impact & Outcomes Resources, Racial Equity, Trauma-Informed / Person-Centered Approaches Training Urban Institute
A Toolkit for Centering Racial Equity Throughout Data Integration Capacity-Building Tools, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Racial Equity, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Actionable Intelligence for Social Policy (AISP)
Community Tool Box Capacity-Building Tools, Case Studies and Research, Community Info/Data Sources, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Template/Example, Toolkit, Training Center for Community Health and Development at the University of Kansas
Community-Engaged Methods Toolkit Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Urban Institute
Connected Community: A Trauma Informed Community Engagement Toolkit Capacity-Building Tools, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training New Kensington CDC; Trauma Informed Community
CORES Webinar: Advancing Trauma-Informed Practice in Housing - Lessons from the Field Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit, Training CORES
Creating the Culture For Community Engagement Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit Tamarack Institute
engAGED Innovations Hub Resident Engagement Tools, Virtual/Digital Engagement Tools Template/Example engAGED - the National Resource Center for Older Adults
Equitable Inclusion in Virtual Community Engagement Webinar Resident Engagement Tools, Virtual/Digital Engagement Tools Training MSU National Charrette Institute & the Form-Based Codes Institute at Smart Growth America
Eviction Prevention: Tips for Effective Resident Engagement Capacity-Building Tools, COVID-19 Resource, Resident Engagement Tools Toolkit NeighborWorks America
Family Centered Coaching Toolkit Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Prosperity Agenda
Guide to Data Chats: Convening Community Conversations about Data Capacity-Building Tools, Case Studies and Research, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Resident Engagement Tools Research/Report, Template/Example, Toolkit Urban Institute; National Neighborhood Indicators Partnership (NNIP); Data You Can Use
Guidebook: Community Engagement during the COVID-19 Pandemic and Beyond Resident Engagement Tools, Virtual/Digital Engagement Tools Research/Report, Toolkit Urban Institute
HUD Guidance on Virtual Resident Services Coordination Capacity-Building Tools, COVID-19 Resource, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches, Virtual/Digital Engagement Tools HUD Guidance HUD
Implementing and Expanding Virtual Programming for Older Adults Resident Engagement Tools, Virtual/Digital Engagement Tools Toolkit engAGED - the National Resource Center for Older Adults
Implementing Outreach-Based Community Violence Intervention Programs Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Research/Report Local Initiatives Support Corporation (LISC); Dr. Shani Buggs, Mia Dawson & Asia Ivey
Inclusive & Accessible Virtual Engagement: Lessons from the Field Case Studies and Research, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches, Virtual/Digital Engagement Tools Research/Report, Toolkit, Training Greater Portland Council of Governments
Index of Community Engagement Techniques Capacity-Building Tools, Resident Engagement Tools Toolkit Tamarack Institute
LISC Safety & Justice Resource Library Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Local Initiatives Support Corporation (LISC)
Measuring Resident Agency and Voice in an Affordable Housing Setting: A Set of Guiding Questions to Move Forward Resident Engagement Tools, Resident Surveys, Trauma-Informed / Person-Centered Approaches Research/Report, Template/Example, Toolkit Stewards of Affordable Housing for the Future (SAHF)
Mercy Housing's Framework for Resident Engagement Resident Engagement Tools Research/Report Mercy Housing
Motivational Interviewing Guide Resident Engagement Tools Toolkit Chapin Hall at the University of Chicago
PACEs Connection Capacity-Building Tools, Case Studies and Research, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit, Training PACEs Connection
POAH’s Trauma-Informed Housing Toolkit Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit POAH
Sample Resident Engagement Tool (Multiple Properties/Portfolio-Wide) Resident Engagement Tools Template/Example, Toolkit Mercy Housing
Supporting Individuals & Families: Trauma-Informed Approaches for Service Providers Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
Tapping Into Technology to Stay Connected and Engaged Resident Engagement Tools, Virtual/Digital Engagement Tools Toolkit engAGED - the National Resource Center for Older Adults
The Principles of Trustworthiness Capacity-Building Tools, Resident Engagement Tools Toolkit Association of American Medical Colleges (AAMC) Center for Health Justice
The Spectrum of Community Engagement to Ownership Guide Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Movement Strategy Center; Facilitating Power
Toolkit: Authentic Community Engagement to Advance Equity Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Template/Example, Training Colorado Department of Public Health & Environment - Office of Healthy Equity
Toolkit: Inclusive Virtual Community Engagement During COVID-19 Resident Engagement Tools, Virtual/Digital Engagement Tools Toolkit, Training Colorado Department of Public Health & Environment - Office of Healthy Equity
Trauma-Informed Community Building and Engagement Research Report Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Research/Report Urban Institute
Trauma-Informed Community Network Capacity-Building Tools, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network
Trauma-Sensitive Strategies for Direct Service Staff Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Fairfax County, VA
Using a Trauma Lens to Create Forms Consent Forms/Tools, Resident Engagement Tools, Resident Surveys, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
WinnCompanies Housing Stability Program Capacity-Building Tools, COVID-19 Resource, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit WinnCompanies
Sample Resident Indicators & Analysis Report (Property-Level) Resident Indicators & Analysis Reports Template/Example Homes for America
Sample Resident Indicators & Analysis Report (Property-Level) Resident Indicators & Analysis Reports Template/Example The Community Builders
Sample Resident Indicators & Analysis Report (Property-Level) Resident Indicators & Analysis Reports Template/Example Rainbow Housing Assistance Corporation
Sample Resident Indicators & Analysis Report (Property-Level) Resident Indicators & Analysis Reports Template/Example People's Self-Help Housing
Sample Resident Indicators & Analysis Report (Property-Level) Resident Indicators & Analysis Reports, Resident Surveys Template/Example Preservation of Affordable Housing (POAH)
WEBINAR: CORES Training - Overview of Four Key Documents CORES Guidance, Training Resources, Community Scans/Tools, Property Service Plans/Tools, Resident Indicators & Analysis Reports, Resident Opportunities & Priorities Assessments/Tools Training SAHF
Community Life Index for Existing Properties (Property-Level) Resident Opportunities & Priorities Assessments/Tools Template/Example, Toolkit The Community Builders
Community Life Index for New Development Projects (Property-Level) Resident Opportunities & Priorities Assessments/Tools Template/Example, Toolkit The Community Builders
Property Risk Scoring Template Property Service Plans/Tools, Resident Opportunities & Priorities Assessments/Tools Template/Example POAH
Sample Resident Opportunities & Priorities Assessment (Property-Level) Resident Opportunities & Priorities Assessments/Tools Template/Example Virginia Supportive Housing
Sample Resident Opportunities & Priorities Assessment (Property-Level) Resident Opportunities & Priorities Assessments/Tools Template/Example AHC Inc.
Sample Resident Opportunities & Priorities Assessment (Property-Level) Resident Opportunities & Priorities Assessments/Tools Template/Example NHP - Operation Pathways
Sample Resident Opportunities & Priorities Assessment (Property-Level) Resident Opportunities & Priorities Assessments/Tools, Resident Surveys Template/Example Preservation of Affordable Housing (POAH)
Sample Resident Opportunities & Priorities Assessment (Property-Level) Resident Opportunities & Priorities Assessments/Tools Template/Example Resident Resources Network
Sample Resident Opportunities & Priorities Assessment (Property-Level) Resident Opportunities & Priorities Assessments/Tools, Resident Surveys Template/Example Cornerstone Community Housing
Sample Resident Opportunities & Priorities Assessment (Property-Level) Resident Opportunities & Priorities Assessments/Tools Template/Example Comunidad Partners
Sample Resident Opportunities & Priorities Assessment (Property-Level) Resident Opportunities & Priorities Assessments/Tools Template/Example CommonBond
Sample Resident Opportunities & Priorities Assessment (Property-Level) Resident Opportunities & Priorities Assessments/Tools, Resident Surveys Template/Example Decatur Housing Authority
WEBINAR: CORES Training - Overview of Four Key Documents CORES Guidance, Training Resources, Community Scans/Tools, Property Service Plans/Tools, Resident Indicators & Analysis Reports, Resident Opportunities & Priorities Assessments/Tools Training SAHF
2022 Community Housing Partners (CHP) Annual Resident Survey Resident Surveys Template/Example Community Housing Partners (CHP)
BRIDGE Housing's Digital Learning Survey Resident Surveys, Virtual/Digital Engagement Tools Template/Example BRIDGE Housing
CORES Webinar: Survey Methods to Incorporate Resident Feedback in Program Design & Evaluate Impact Capacity-Building Tools, CORES Guidance, Data Sharing, Resident Surveys, Training Resources Training CORES
COVID-19 Resources COVID-19 Resource, Resident Surveys, Virtual/Digital Engagement Tools HUD Guidance, Template/Example, Toolkit CORES
Enterprise Healthy Housing Outcomes Survey Resident Surveys Template/Example Enterprise Community Partners
Healthy Housing Outcomes Survey Impact & Outcomes Resources, Resident Surveys Template/Example Enterprise Community Partners; Success Measures
Measuring Resident Agency and Voice in an Affordable Housing Setting: A Set of Guiding Questions to Move Forward Resident Engagement Tools, Resident Surveys, Trauma-Informed / Person-Centered Approaches Research/Report, Template/Example, Toolkit Stewards of Affordable Housing for the Future (SAHF)
Prospera Housing Community Services (PHCS) Community Survey Resident Surveys Template/Example Prospera Housing Community Services
Prospera Housing Community Services (PHCS) Resident Survey Resident Surveys Template/Example Prospera Housing Community Services
Resident Centered Outcomes Measurement in Affordable Rental Housing (Toolkit and Webinar Recording) Capacity-Building Tools, Impact & Outcomes Resources, Logic Models/Theories of Change, Privacy Protocols/Privacy Guidelines, Resident Surveys Toolkit, Training Stewards of Affordable Housing for the Future (SAHF)
Sample Resident Indicators & Analysis Report (Property-Level) Resident Indicators & Analysis Reports, Resident Surveys Template/Example Preservation of Affordable Housing (POAH)
Sample Resident Opportunities & Priorities Assessment (Property-Level) Resident Opportunities & Priorities Assessments/Tools, Resident Surveys Template/Example Preservation of Affordable Housing (POAH)
Sample Resident Opportunities & Priorities Assessment (Property-Level) Resident Opportunities & Priorities Assessments/Tools, Resident Surveys Template/Example Cornerstone Community Housing
Sample Resident Opportunities & Priorities Assessment (Property-Level) Resident Opportunities & Priorities Assessments/Tools, Resident Surveys Template/Example Decatur Housing Authority
Sample Resident Satisfaction Survey (Chinese) Resident Surveys Template/Example National Church Residences
Sample Resident Satisfaction Survey (English) Resident Surveys Template/Example National Church Residences
Sample Resident Satisfaction Survey (Korean) Resident Surveys Template/Example National Church Residences
Sample Resident Satisfaction Survey (Russian) Resident Surveys Template/Example National Church Residences
Sample Resident Satisfaction Survey (Spanish) Resident Surveys Template/Example National Church Residences
Sample Resident Survey Resident Surveys Template/Example The Community Builders
Sample Resident Survey Resident Surveys Template/Example The Community Builders
Sample Resident Survey Resident Surveys Template/Example Mercy Housing
Sample Resident Survey (Adult Version) Resident Surveys, Trauma-Informed / Person-Centered Approaches Template/Example POAH
Sample Resident Survey (Family Property) Resident Surveys Template/Example The Community Builders
Sample Resident Survey (Senior Property) Resident Surveys Template/Example The Community Builders
Sample Resident Survey (Youth Version) Resident Surveys, Trauma-Informed / Person-Centered Approaches Template/Example POAH
Success Measures Creative Community Development Evaluation Tools Resident Surveys Template/Example, Toolkit Success Measures and NeighborWorks America
Technology Access Survey COVID-19 Resource, Resident Surveys, Virtual/Digital Engagement Tools Template/Example Eden Housing
Using a Trauma Lens to Create Forms Consent Forms/Tools, Resident Engagement Tools, Resident Surveys, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
Sample Resident Services Coordinator Job Description Sample Job Descriptions Template/Example Homes for America
Sample Resident Services Coordinator Job Description Sample Job Descriptions Template/Example CommonBond
Sample Resident Services Coordinator Job Description Sample Job Descriptions Template/Example Mercy Housing
Sample Resident Services Coordinator Job Description Sample Job Descriptions Template/Example HDC MidAtlantic
Sample Resident Services Coordinator Job Description Sample Job Descriptions Template/Example POAH
Sample Resident Services Job Descriptions Sample Job Descriptions Template/Example Gainesville Housing Authority
Supportive Services Specialist Sample Job Description Sample Job Descriptions Template/Example Virginia Supportive Housing
AASC Quality Assurance Registry Capacity-Building Tools, Training Resources Template/Example, Toolkit American Association of Service Coordinators (AASC)
Alzheimer's Association Training and Education Center Training Resources Training Alzheimer's Association
American Association of Service Coordinators Training Resources Template/Example, Training AASC
American Society on Aging Webinars Training Resources Training American Association on Aging
Community Tool Box Capacity-Building Tools, Case Studies and Research, Community Info/Data Sources, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Template/Example, Toolkit, Training Center for Community Health and Development at the University of Kansas
Connected Community: A Trauma Informed Community Engagement Toolkit Capacity-Building Tools, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training New Kensington CDC; Trauma Informed Community
CORES Webinar: Survey Methods to Incorporate Resident Feedback in Program Design & Evaluate Impact Capacity-Building Tools, CORES Guidance, Data Sharing, Resident Surveys, Training Resources Training CORES
Corporation for Supportive Housing (CSH) Training Center Training Resources, Trauma-Informed / Person-Centered Approaches Training Corporation for Supportive Housing
Creating Trauma-Informed Spaces - Facility Review Checklist Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
Creating Trauma-Informed Spaces - Information Sheet Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
CSH Dimensions of Quality - Supportive Housing Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Template/Example, Toolkit, Training Corporation for Supportive Housing (CSH)
HUD's Service Coordinators in Multifamily Housing Program Resource Guide Capacity-Building Tools, Training Resources HUD Guidance, Toolkit, Training HUD Exchange
HUD's Standards for Success Capacity-Building Tools, Training Resources, Impact & Outcomes Resources HUD Guidance, Training HUD; Standards For Success
LISC Resource Library Case Studies and Research, Racial Equity, Training Resources Toolkit LISC
Massachusetts Association for Community Action (MASSCAP) Trainings Training Resources Training MASSCAP
National Low Income Housing Coalition (NLIHC) IDEAS Webpage Racial Equity, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training National Low Income Housing Coalition (NLIHC)
NeighborWorks Training Institute Training Resources, Trauma-Informed / Person-Centered Approaches Training NeighborWorks America
New England Resident Services Coordinators Inc. (NERSC) Training Resources, Trauma-Informed / Person-Centered Approaches Training NERSC
PACEs Connection Capacity-Building Tools, Case Studies and Research, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit, Training PACEs Connection
People's Self-Help Housing Delineation of Duties (RS & PM) Capacity-Building Tools, Training Resources Template/Example, Training People's Self-Help Housing
People's Self-Help Housing Property Management & Resident Services Team Objectives Agreement Capacity-Building Tools, Training Resources Template/Example People's Self-Help Housing
POAH’s Trauma-Informed Housing Toolkit Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit POAH
Quality Self-Assessment Tool for Expanded Learning Programs: A resource for public and affordable housing agencies Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit Partnership for Children and Youth - HousEd
Quality Standards for Expanded Learning in Public and Affordable Housing Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Partnership for Children and Youth - HousEd
Resources - Resilience for All Ages: LeadingAge Maryland Resources on Trauma-Informed Care Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training LeadingAge Maryland
SAMHSA's Concept of Trauma and Guidance for a Trauma Informed Approach Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit SAMHSA
Service Coordinators in Multifamily Housing (SCMF) Program Online Learning Tool Capacity-Building Tools, Training Resources HUD Guidance, Training HUD Exchange
Supporting Individuals & Families: Trauma-Informed Approaches for Service Providers Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
The CIE Data Equity Framework Capacity-Building Tools, Data Sharing, Racial Equity, Training Resources, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit, Training Health Leads
Toolkit: Authentic Community Engagement to Advance Equity Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Template/Example, Training Colorado Department of Public Health & Environment - Office of Healthy Equity
Trauma-Informed Community Network Capacity-Building Tools, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network
Trauma-Sensitive Strategies for Direct Service Staff Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Fairfax County, VA
Using a Trauma Lens to Create Forms Consent Forms/Tools, Resident Engagement Tools, Resident Surveys, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
WEBINAR: CORES Training - Overview of Four Key Documents CORES Guidance, Training Resources, Community Scans/Tools, Property Service Plans/Tools, Resident Indicators & Analysis Reports, Resident Opportunities & Priorities Assessments/Tools Training SAHF
Webinar: Data Systems Used to Support Resident Outcomes - Part 1 Capacity-Building Tools, CORES Guidance, Impact & Outcomes Resources, Training Resources Training CORES
Webinar: Systematizing Property Services Planning: An Overview of CORES Threshold Documents CORES Guidance, Training Resources Training CORES
A Culture of Caring: A Compendium of Self-Care Tools and Workforce Support Principles for Front-Line Staff in Service-Enriched Housing Capacity-Building Tools, COVID-19 Resource, Trauma-Informed / Person-Centered Approaches Toolkit SAHF
A Toolkit for Centering Racial Equity Throughout Data Integration Capacity-Building Tools, Community Info/Data Sources, Data Sharing, Impact & Outcomes Resources, Racial Equity, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Actionable Intelligence for Social Policy (AISP)
ACF Early Childhood Self-Assessment Tool for Family Shelters Capacity-Building Tools, Trauma-Informed / Person-Centered Approaches Toolkit Administration for Children & Families, Office of Early Childhood Development
Community Tool Box Capacity-Building Tools, Case Studies and Research, Community Info/Data Sources, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Template/Example, Toolkit, Training Center for Community Health and Development at the University of Kansas
Community-Engaged Methods Toolkit Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Urban Institute
Connected Community: A Trauma Informed Community Engagement Toolkit Capacity-Building Tools, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training New Kensington CDC; Trauma Informed Community
CORES Webinar: Advancing Trauma-Informed Practice in Housing - Lessons from the Field Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit, Training CORES
Corporation for Supportive Housing (CSH) Training Center Training Resources, Trauma-Informed / Person-Centered Approaches Training Corporation for Supportive Housing
Creating the Culture For Community Engagement Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit Tamarack Institute
Creating Trauma-Informed Spaces - Facility Review Checklist Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
Creating Trauma-Informed Spaces - Information Sheet Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
CSH Dimensions of Quality - Supportive Housing Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Template/Example, Toolkit, Training Corporation for Supportive Housing (CSH)
Decatur Housing Authority System of Resident Services Coordination Capacity-Building Tools, Trauma-Informed / Person-Centered Approaches Template/Example Decatur Housing Authority
Family Centered Coaching Toolkit Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Prosperity Agenda
Framework and Guidelines for the System of Resident Services Coordination Capacity-Building Tools, CORES Guidance, Trauma-Informed / Person-Centered Approaches Toolkit SAHF
HUD Guidance on Virtual Resident Services Coordination Capacity-Building Tools, COVID-19 Resource, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches, Virtual/Digital Engagement Tools HUD Guidance HUD
Implementing Outreach-Based Community Violence Intervention Programs Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Research/Report Local Initiatives Support Corporation (LISC); Dr. Shani Buggs, Mia Dawson & Asia Ivey
Inclusive & Accessible Virtual Engagement: Lessons from the Field Case Studies and Research, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches, Virtual/Digital Engagement Tools Research/Report, Toolkit, Training Greater Portland Council of Governments
JCHS Report -- Resident Services Coordinators Help Build Resilience During the COVID 19 Pandemic COVID-19 Resource, Case Studies and Research, Trauma-Informed / Person-Centered Approaches Research/Report Harvard Joint Center for Housing Studies
LISC Safety & Justice Resource Library Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Local Initiatives Support Corporation (LISC)
Measuring Resident Agency and Voice in an Affordable Housing Setting: A Set of Guiding Questions to Move Forward Resident Engagement Tools, Resident Surveys, Trauma-Informed / Person-Centered Approaches Research/Report, Template/Example, Toolkit Stewards of Affordable Housing for the Future (SAHF)
National Housing Trust (NHT) Community Outreach and Impact Theory of Change Logic Models/Theories of Change, Racial Equity, Trauma-Informed / Person-Centered Approaches Template/Example National Housing Trust (NHT)
National Low Income Housing Coalition (NLIHC) IDEAS Webpage Racial Equity, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training National Low Income Housing Coalition (NLIHC)
NeighborWorks Training Institute Training Resources, Trauma-Informed / Person-Centered Approaches Training NeighborWorks America
New England Resident Services Coordinators Inc. (NERSC) Training Resources, Trauma-Informed / Person-Centered Approaches Training NERSC
PACEs Connection Capacity-Building Tools, Case Studies and Research, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit, Training PACEs Connection
Place Matters: A Two-Generation Approach to Housing Capacity-Building Tools, Case Studies and Research, Racial Equity, Trauma-Informed / Person-Centered Approaches Research/Report Urban Institute; Aspen Institute
POAH’s Trauma-Informed Housing Toolkit Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit POAH
Practice Framework for Delivering Services to Families in Supportive Housing Capacity-Building Tools, Trauma-Informed / Person-Centered Approaches Toolkit CSH
Quality Self-Assessment Tool for Expanded Learning Programs: A resource for public and affordable housing agencies Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit Partnership for Children and Youth - HousEd
Quality Standards for Expanded Learning in Public and Affordable Housing Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Partnership for Children and Youth - HousEd
REPAIR Framework for Community-Institution Solidarity in Racial Healing Capacity-Building Tools, Racial Equity, Trauma-Informed / Person-Centered Approaches Toolkit Build Healthy Places Network
Resources - Resilience for All Ages: LeadingAge Maryland Resources on Trauma-Informed Care Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training LeadingAge Maryland
SAHF Mental and Behavioral Health Case Studies Case Studies and Research, Trauma-Informed / Person-Centered Approaches Research/Report SAHF
SAMHSA's Concept of Trauma and Guidance for a Trauma Informed Approach Capacity-Building Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit SAMHSA
Sample Logic Model (Multiple Properties/Portfolio-Wide) Logic Models/Theories of Change, Trauma-Informed / Person-Centered Approaches Template/Example Preservation of Affordable Housing (POAH)
Sample Resident Survey (Adult Version) Resident Surveys, Trauma-Informed / Person-Centered Approaches Template/Example POAH
Sample Resident Survey (Youth Version) Resident Surveys, Trauma-Informed / Person-Centered Approaches Template/Example POAH
Supporting Individuals & Families: Trauma-Informed Approaches for Service Providers Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
The CIE Data Equity Framework Capacity-Building Tools, Data Sharing, Racial Equity, Training Resources, Trauma-Informed / Person-Centered Approaches Research/Report, Toolkit, Training Health Leads
The Spectrum of Community Engagement to Ownership Guide Capacity-Building Tools, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit Movement Strategy Center; Facilitating Power
Toolkit: Authentic Community Engagement to Advance Equity Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Template/Example, Training Colorado Department of Public Health & Environment - Office of Healthy Equity
Trauma-Informed Community Building and Engagement Research Report Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Research/Report Urban Institute
Trauma-Informed Community Network Capacity-Building Tools, Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network
Trauma-Sensitive Strategies for Direct Service Staff Resident Engagement Tools, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Fairfax County, VA
Using a Trauma Lens to Create Forms Consent Forms/Tools, Resident Engagement Tools, Resident Surveys, Training Resources, Trauma-Informed / Person-Centered Approaches Toolkit, Training Trauma-Informed Community Network, Partnership for a Healthier Fairfax
Webinar: Centering Racial Equity in Data Use Data Sharing, Impact & Outcomes Resources, Racial Equity, Trauma-Informed / Person-Centered Approaches Training Urban Institute
White Paper on Resident Services Coordination Capacity-Building Tools, Trauma-Informed / Person-Centered Approaches Toolkit National Church Residences
WinnCompanies Housing Stability Program Capacity-Building Tools, COVID-19 Resource, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches Toolkit WinnCompanies
BRIDGE Housing's Digital Learning Survey Resident Surveys, Virtual/Digital Engagement Tools Template/Example BRIDGE Housing
Bridging the Digital Divide in Affordable Housing Communities: A Practitioner's Resource for Multifamily Operators Capacity-Building Tools, Case Studies and Research, Virtual/Digital Engagement Tools Research/Report SAHF
Broadband in Affordable Housing: A Guide for Providers Capacity-Building Tools, Case Studies and Research, Virtual/Digital Engagement Tools Research/Report LeadingAge
COVID-19 Resources COVID-19 Resource, Resident Surveys, Virtual/Digital Engagement Tools HUD Guidance, Template/Example, Toolkit CORES
engAGED Innovations Hub Resident Engagement Tools, Virtual/Digital Engagement Tools Template/Example engAGED - the National Resource Center for Older Adults
Equitable Inclusion in Virtual Community Engagement Webinar Resident Engagement Tools, Virtual/Digital Engagement Tools Training MSU National Charrette Institute & the Form-Based Codes Institute at Smart Growth America
Guidebook: Community Engagement during the COVID-19 Pandemic and Beyond Resident Engagement Tools, Virtual/Digital Engagement Tools Research/Report, Toolkit Urban Institute
HUD Guidance on Virtual Resident Services Coordination Capacity-Building Tools, COVID-19 Resource, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches, Virtual/Digital Engagement Tools HUD Guidance HUD
Implementing and Expanding Virtual Programming for Older Adults Resident Engagement Tools, Virtual/Digital Engagement Tools Toolkit engAGED - the National Resource Center for Older Adults
Inclusive & Accessible Virtual Engagement: Lessons from the Field Case Studies and Research, Resident Engagement Tools, Trauma-Informed / Person-Centered Approaches, Virtual/Digital Engagement Tools Research/Report, Toolkit, Training Greater Portland Council of Governments
Tapping Into Technology to Stay Connected and Engaged Resident Engagement Tools, Virtual/Digital Engagement Tools Toolkit engAGED - the National Resource Center for Older Adults
Technology Access Survey COVID-19 Resource, Resident Surveys, Virtual/Digital Engagement Tools Template/Example Eden Housing
Technology Loan Check Out Forms COVID-19 Resource, Virtual/Digital Engagement Tools Template/Example Mercy Housing
The Pandemic Playbook Capacity-Building Tools, COVID-19 Resource, Virtual/Digital Engagement Tools Toolkit Leading Age
Toolkit: Inclusive Virtual Community Engagement During COVID-19 Resident Engagement Tools, Virtual/Digital Engagement Tools Toolkit, Training Colorado Department of Public Health & Environment - Office of Healthy Equity