Creating Opportunities for Families Through Resident Services: A Practitioner's Manual (Revised and Expanded Edition, September 2009).

The manual describes how to determine what services would most benefit your residents, and then how to fund, staff, design, implement, partner and measure the effectiveness of those services. Each section includes an overview along with multiple model documents to help you get started immediately with hands-on, helpful tools you can adapt quickly to fit your needs.

This tool was developed by NeighborWorks America and Enterprise Community Partners.