This guide provides an overview of practitioner-informed learnings, recommended actions, and tools to help organizations integrate fintech into their work to support resident financial security outcomes.

The Practitioner Guide addresses the following steps:

1. Assess Readiness for Fintech
2. Identify Outcomes & Develop a Theory of Change
3. Identify Fintechs to Recommend
4. Create a Customer Journey Map
5. Apply Coaching Skills
6. Collect Data & Measure Impact