Measuring Resident Agency and Voice in an Affordable Housing Setting: A Set of Guiding Questions to Move Forward
Through generous support from the Robert Wood Johnson Foundation, member input, and several years of research supported by the Kresge Foundation, Stewards of Affordable Housing for the Future (SAHF) has created Measuring Resident Agency and Voice in an Affordable Housing Setting: A Set of Guiding Questions to Move Forward.
This guide outlines measures and data gathering practices that will allow practitioners to contemplate how to measure organizational policies and approaches that support resident voice and agency while also building off measures many housers and resident services practitioners are already gathering.
The recommended measures roughly fall into four domains: resident satisfaction, social cohesion, resident power, and civic engagement. These domains were determined based on their prevalence as units of measurement throughout existing research and literature in fields such as sociology and political science, as well as their relevance and applicability to the affordable housing industry.